All qointa products & services are compliant with all current regulatory and privacy directives.

qointa is committed to provide world-class products and services that meet or exceed our customers' requirements and all applicable legal and regulatory requirements
 
Our continuous quality improvement process, governed by our Quality Assurance System, has procedures to cover Management Responsibility, Internal Audits, Personnel, Design Control, Software Development Procedure, Document Control, Purchasing Controls, Corrective/Preventive Action, Records Retention, Control of Quality System Records and Customer Complaints.  

All our software development follows documented procedures with clearly defined processes and deliverables, governed and measured by our Quality Assurance System.

The objectives of the Quality Assurance System are to:

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  • Establish clear lines of authority and responsibility with respect to quality management.
  • Maintain an effective Quality Assurance System in compliance with applicable legal and regulatory requirements and ICH GCP guidelines relevant to the conduct of clinical research studies.
  • Maintain an exceptional level of quality that enhance ointa's reputation in the industry.
  • Maximise internal and external customer satisfaction with the products and services provided by qointa.
  • The Quality Assurance System is defined in the following controlled documents: Quality Manual
  • Standard Operating Procedures (SOP)
  • Quality Records including specific project-related documents Processes